Senior ServiceNow System Administrator

Remote

Full Time

Experienced

Place of Performance: Remote, but must be able to work 8:00 - 5:00 EST

Years of Experience: 5+

Education/Certification Requirements: BS, Engineering, Management Information Systems of Related Technical Degree or 10+ years of Experience. ServiceNow Certification a Plus.

Specific Duties

This position will provide the ServiceNow Platform Administration services including but not limited to:

Upgrade all instances when ServiceNow releases updated versions that require preparation, testing, and bug fixes across production and non-production environments.
Setting up and configuring ServiceNow instances, cloning, update sets, API and Restful web services integrations, certificate management, MID-Servers, etc.
Perform routine maintenance to include performance monitoring and error identification/ remediation
Manage Instance Security, User/Group Access/Access Control Lists
Manage deployment of update sets and synchronization of changes between multiple ServiceNow instances
Resolve help desk/support tickets for reported incidents or defects
Adhere to internal standards, policies, and procedures
Perform other duties as assigned

Required Skills

U.S. Citizenship

Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support
Demonstrated experience with upgrading systems, software migrations, and resolving help desk tickets
Experience configuring mid-servers
Strong experience deploying in an Agile Environment.

Our Company Overview:

Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.

Benefits

Extremely competitive salary

95% employer paid for employee medical, dental, & vison coverages

100% employer paid for employee life, STD & LTD disability coverages

401k with company match and profit sharing

Flexible Spending Account (FSA) for dependent & health care

11 standard holidays & 3 weeks of annual leave

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you a U.S. Citizen?*

Please describe your experience upgrading all instances when ServiceNow releases updated versions that require preparation, testing, and bug fixes across production and non-production environments.*

Please describe your experience with ServiceNow Administration services such as system maintenance, technical troubleshooting.*

These positions are full-time roles with a federal government agency. After starting, BCMC would help you obtain a Secret Clearance and Security+ Certification. Please acknowledge that you are interested in this type of position.*

Human Check*

Submit Application

Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.

Senior ServiceNow System Administrator

Apply for this position